Terms of Service

By browsing this store or placing an order you agree to these terms. If you do not agree, please do not use the store.

We work to describe products and prices accurately. Colours can vary slightly between screens. Prices are shown in the currency displayed at checkout and may change at any time before an order is placed. Where a compare-at price is shown, it reflects our standard non-promotional price for that bundle.

An order is accepted when we send your order confirmation email. We may cancel and refund an order if an item is unavailable, a price is clearly incorrect, or an order appears fraudulent.

VELNEXA products are comfort and sleep-environment accessories. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition including insomnia or sleep apnoea. Speak to a qualified clinician about persistent sleep problems.

All text, imagery, product design and branding on this store belong to VELNEXA and may not be reproduced without written permission.

To the extent permitted by law, our liability is limited to the amount you paid for the product concerned. Nothing here limits rights you have under mandatory consumer law.

Questions about these terms: tryvelnexa@gmail.com.